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1. How can you provide so much and charge so
little?
Because we offer so much to so many! The real cost
is the research and development involved in creating the functionality
and look and feel of each theme. You now have the opportunity
to purchase a RealPage a rate as though you were buying in bulk
because myRealPage.com resells its web solutions to many users.
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2. How can I get help and get it quick?
Call (204) 942-4360 or e-mail us at support@myRealPage.com.
You can either speak to a service manager or leave a message,
and you will receive a response within 24 hours. (The next business
day if you contact us after hours.)
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3. What if I have a web site already?
Do you own a website but appreciate what myRealPage can do for
your business? myRealPage offers you the option to transfer your
existing website to work with the RealPage Automated Internet
Marketing System. You keep your look and feel but have access
to RealPage tools. myRealPage does this on a case-by-case basis
and prices will vary. Please contact us
for more information.
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4. What is RealPage's Automated Internet Marketing
System? How does it differ from an ordinary web site?
The RealPage Automated Marketing System includes
your web site, but also provides a workstation or Virtual Private
Office, where you will go when you log-on. From your Virtual Private
Office you can completely and easily edit your web site. You can
change all of your content with EASE! Of course, you can view
your actual (consumer-oriented) web site at any time. That web
site is your public face, the site your prospects visit to learn
more about you, search for homes, get info on buying and selling,
and register to receive information. You, however, will spend
most of your on-line time in the comfort of your virtual Private
Office.
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5. Can I print flyers from myRealPage for my
listings?
Yes, feature sheets are readily available for any property, including your contact
information and picture. This feature sheet appears on your RealPage web site for viewers to print,
and also in your Virtual Private Office for you to print.
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6. Does myRealPage.com provide any training?
myRealPage.com believes in helping you right from
the start. During the set-up phase of your website, we are with
you each step of the way. Not only do we show you how to get started
and maintain your website, but we also offer marketing tips for
you to get maximum exposure for you and your website as well.
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7. How do I put my listings, with pictures, onto
my site?
Like everything else in your RealPage, it's simple.
First, login to your Virtual Private Office and click onto the
"My Listings". You will see a button called "Add
a new Listing". Fill out the appropriate forms, including the
listing's summary info, home features, and open house times, and be sure
to save all of your entries, by clicking the "Save"
button, so that they are properly stored.
Now simply click the "One Listing Photo" button and hit the
"Browse" button to find the picture file on your hard drive, and
then choose "Save" button. Your RealPage will automatically
generate the correct size and format for your photo and thumbnail, automatically
placing it on your web site and your feature sheets. You're
done! It's that quick and easy.
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8. How do I get back and forth from my Virtual
Private Office to my web site?
It's easy! You can view your personal website anytime
by simply typing in your web site address to your favorite browser.
Or you can always view your site by clicking on "View myRealPage"
in your Virtual Private Office and a pop-up window will appear
to view your web site.
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9. How do I change the information links I want
on my web site?
Once again, it's very simple. From your RealPage
Virtual Private Office, click the "myRealPage" button
to view your RealPage options. Once in your RealPage you will
see a button called "Links and Special Reports".
From here you can click on "Add a New Link"
where you will type in the "Title" or description of
the link and the "URL Address" for the desired link.
This link name will then appear on your web site as you named
it and will take the user to the link that you provide.
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10. How do I edit the content on myRealPage?
From your Virtual Private Office, you can click
on the name of the page you wish to edit, (i.e.: Buying
Page, Selling Page, etc…). You then use the familiar "Microsoft Word"-like
editing tools (bold/italic/underline, text color, etc… to
create the perfect look for your web site. You may even paste content
from other programs into the text box. To view
your changes, click on "View myRealPage" which takes
you to your web site.
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11. How do I change my portrait picture photo
on myRealPage?
You do this by logging in to your Virtual Private
Office. Click the "myRealPage" button. You will see
an option called "Portrait Photograph". After you click
this button you can press the "Browse" button and browse
your files on your computer for your photo. Choose your file and
click open. This will import you're your photo file into your
RealPage. Press the "Save" button, and your finished.
Note: Your photo should be in JPEG (.jpg) format,
exactly 125 pixels tall by 100 pixels wide, and no larger than
6K in file size. For assistance, please contact us, and we
will be pleased to help you!
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12. Can I use my own domain name?
Yes, myRealPage.com allows you to use your own domain
name. It is a simple 2 to 3 step process that takes up to 6 days.
If you have a domain name already, you just need to go to the
company you purchased the domain from. Request a DNS Domain Name
Server Change using the RealPage name servers given to you. When
that step is complete, you simply come back to us, to complete
the process. For more help on this process, you may contact us
and we will be glad to guide you through this process.
If you have not obtained a domain name yet, you
can purchase one from a company that sells domain names. We can
also help guide you through this process as well.
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13. How Do I Change My Password?
With myRealPage, you can change your password as
many times as you need. From your Virtual Private Office Front
Desk, simply click on the "Change Password" option.
You will then get the Password Change page. Type in your new password,
then confirm it (by typing it again, exactly the same), click
save and it's that easy.
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14. Can I enter a listing in my Virtual Private
Office without showing it on my web site?
Not a problem, when you "Add a Listing",
it will not be displayed on your web site until you click "Activate".
If you do not choose to activate the listing, it will remain loaded
in your Virtual Private Office but will not be shown to users
who view your web site.
You may wish to use this feature to enter a home's
summary information, and leave it inactive until you can think
of a fitting description or feature list.
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15. How do I access my e-mail account?
Your e-mail account will be set up for you complete
with your own domain name (i.e.: jane@janeqagent.com), if you
have chosen to buy one. You will be given a login name and a password
(which you can change at anytime).
To log into your account, simply go to your Virtual
Private Office and click "Check my e-mail". You will
be redirected to a screen that asks for your e-mail address and
password. Type those in and click "Log In", you will
now be in your e-mail account where you can check for new messages
and write messages from your account (i.e. from: jane@janeqagent.com).
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16. I want a site that no one else has. Can I
order a custom web site?
Yes! If you have browsed through our services and
are excited, but feel that you would like to have your own personal
touch, we can help! We offer the ability to develop your own custom
web site still using the awesome power of the RealPage Automated
Internet Marketing System. This will give you creative freedom
to develop your own look.
To have a web site custom built, please contact
our office and an account manager will be glad to assist. Our
designers have designed sample custom web sites that you can browse
through to get yourself thinking in the right direction.
Custom web sites are quoted on an individual basis
and prices vary depending on the features you request.
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17. What are the payment options for myRealPage?
myRealPage.com offers a monthly membership, as well
as discounts for yearly pre-paid memberships.
We accept post-dated cheques and credit cards (Visa
and American Exress).
Additional charges for third-party services, such
as domain name registration may apply.
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18. What do I need to get started?
Click on the "Order Now!" button and fill
out the order form to request your particular options and choices.
Once the form is sent to us, an account
manager will contact you within one business day to guide
you through the rest of the process.
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